Frequently Asked Questions

Updated on 29 May 2023
General
Beacons of New Hope is an annual fundraising campaign by New Hope Community Services. Through this initiative, we aim to raise funds for our work as well as advocate for the homeless community by raising awareness, clarifying misconceptions, and giving our beneficiaries a voice to share their stories.

Sama-sama Shine is the theme of our fundraising campaign this year. We put a local spin on our theme to bring us back to our roots of sharing and doing life as one community.

Kampung means village in Bahasa Melayu. If you lived in a kampung back then, you'd be used to sharing what you had with your neighbours. And they’d have done the same for you. Life in the kampung meant you were never alone - in your highs and lows.

In our work, we strive to be a kampung community for the displaced and disadvantaged. Sama-sama (Bersama), which means Together, emphasises the importance of working together to support the community we're in. This means that you can be part of this kampung too! It takes a kampung to welcome someone home.

Beacon registration starts from 20 March 2023.

The campaign will run from 1 May to 31 July 2023.

Online donations can be made from 1 May 2023 onwards.
With the peer-to-peer fundraising model, you’re given the voice to share about our cause and rally support for it from the people around you. This helps us reach more across Singapore!
We do not receive full funding for our core services and programmes, and some are not funded at all. There is still a need to raise funds that will cover the shortfall in our operational costs.
All funds raised will go towards supporting the operations and work of New Hope Community Services. We provide a range of services and programmes such as temporary shelter, casework and counselling services, job-matching, life-skills training and support with long-term housing and employment. You can read more about what we do here.
Registration
Click here to sign up as an individual Beacon or a member of a team. This is where you’ll enter details such as your name, target fundraising amount, and team code if you’re joining a team. You’ll also be able to include a short writeup to tell others about yourself, or why you’ve decided to support us as a Beacon of New Hope.
Click here to sign up as a team leader. When you register, you’ll be given a team code that you can share with your future team members. Each team member will need to register as an individual first. Remember to pass them your team code so they can use it on the registration page! They’ll then be included in your team.
No, it’s not a must! We welcome individuals, couples, families, teams, and organisations to sign up.
Fundraising & Donations
On this platform, you can create a personal profile page where you’ll be able to share more about your heart for the cause, set a fundraising target, and perhaps even include a fundraising activity. Once you’ve set your page up, you can share it with others and invite them to donate via the page itself.
You can choose any amount within the minimum target of $100 and a maximum of $100,000. Your target amount is up to you!
We encourage you to commit to the amount you pledge to raise. Don’t be discouraged if your progress seems slow! You may also make a personal donation towards your target amount as support for our cause.
The total amount of funds you’ve raised and the people who donated via your page will be shown in your profile. Remember to thank those who’ve supported you!
Yes, the funds that you’ve raised via your team member page will count towards your team’s fundraising goal.

When you donate to a team on their team profile page, your donation will be shared evenly amongst all members of the team. For example, if you give $500 to a team with five members, each member will "receive" $100 from your donation.

Donations made to a team member's profile page will not be distributed amongst other team members.

Whether you choose to make a donation to a team or team member, your total donation will be reflected in the overall amount raised by the team.

No, you don’t have to. You can simply share about the cause and why you’re supporting us when in conversation with others, and direct them to make a donation via your profile page if they’d like to do so.

If you need ideas, check out our next question!
Here are some suggestions:
  • Ask your friends to donate instead of buying you a birthday present
  • Organise a cook/bake sale with proceeds going to New Hope CS
  • Share your creative works such as writing, artwork, or photos for a small price

Yes, New Hope Community Services is an approved Institute of Public Character (IPC). Donations above $50 are eligible for 250% tax deduction. This means that for every $50 you give, $125 will be deducted from your taxable income.

Please note that you need to provide your full name and NRIC/FIN for tax-deduction purposes. Tax deductions for qualifying donations will be automatically reflected in your tax assessment. Tax-deductible receipts will be sent to the email address that you provide us with.

You may make your donation via cheque.

The crossed cheque should be made payable to "New Hope Community Services" and mailed to Blk 148 Yishun Street 11 #01-123 Singapore 760148.

On the reverse side of the cheque, please indicate clearly "BONH 2023", the name of Beacon that you are supporting, as well as your Name, Address, NRIC/FIN and contact number, Email Address in order for us to issue a tax-deductible receipt to you.

Please note that you need to provide your full name and NRIC/FIN for tax-deduction purposes. Tax deductions for qualifying donations will be automatically reflected in your tax assessment. Tax-deductible receipts will be sent to the email address that you provide us with.

Yes! Donations made through this platform will be matched 1-for-1 by the Tote Board’s Enhanced Fundraising Programme. This means you’ll be making double the impact in supporting the displaced and disadvantaged.

You may also donate via the Give.asia platform or cheque as donations made via these platforms are eligible for 1-for-1 matching.

Donate via our Give.asia campaign page here.

To donate via cheque, please make the crossed cheque payable to New Hope Community Services and mail it to Blk 148 Yishun Street 11 #01-123, Singapore 760148.

On the reverse side of the cheque, indicate "BONH 2023", as well as your name, NRIC/FIN, contact number, email address in order for us to issue a tax-deductible receipt to you.
Beacon & Donor Appreciation Gifts

These appreciation gifts celebrate the brightest Beacons for their active advocacy of the issue of homelessness, as well as the most enthusiastic donors who have supported the campaign.

Appreciation gifts are sponsored items and not purchased by New Hope Community Services.
The top ten Beacons who have raised the highest fundraising amounts and the first 1000 unique donors who donate $200 or more are eligible for the Beacon & Donor Appreciation Gifts respectively.

The top three brightest Beacons with the highest fundraising amounts will receive ONE Jetstar Asia Airways ticket each, to Haikou, Phuket, and Penang respectively, and ONE Apple Watch each.

The next fourth to tenth brightest Beacons will receive ONE Apple Watch each.

The first 1000 unique donors who donate $200 or more will receive a Wristband sponsored by 8ightplus. Limited colours available. Read more about the Wristband here: https://8ightplus.com/wristband/
We will contact Beacons and donors who are eligible for the Appreciation Gifts after the close of the campaign.
No, Appreciation Gifts are sponsored items and were not purchased by New Hope Community Services.
Others
You can read our PDPA policy here.
We want to hear from you! Get in touch with us here.

Homelessness exists in Singapore. Yet few know about the causes that push these people into homelessness and the kinds of help that we can provide for them.

LEARN MORE ABOUT HOMELESSNESS