Frequently Asked Questions

Updated on 30 November 2023
General
Beacons of New Hope is a peer-to-peer online fundraising campaign by New Hope Community Services. You can create a personal profile to share about our cause, raise funds and rally support from your family and friends. By doing so, you also advocate for the homeless community by raising awareness, clarifying misconceptions and giving our beneficiaries a voice.
Season of Giving is the theme of this fundraising campaign. During the holiday seasons of Christmas, New Year’s Day and Lunar New Year, you can spread festive cheer by giving a gift that not only matters, but is critical in helping someone else stand on their own two feet again.
Season of Giving will run from 4 December to 29 February 2024.
Helping people out of homelessness requires a whole-of-society approach. Financially, we rely on the generosity of our donors to meet the physical needs of our beneficiaries. But we also need the community to come in and provide for their social needs; to be a pillar of support for them even after they leave our shelters. By sharing about our cause, you are helping to build a more caring and inclusive Singapore for our homeless friends.
All funds that you’ve raised or donated will go towards supporting the operations and work of New Hope Community Services. We run a range of services and programmes such as temporary shelter, casework and counselling services, job-matching, life-skills training and support with long-term housing and employment. You can read more about what we do here.
Registration
Click here to sign up as a Beacon. You can register as an individual, a team leader, or a member of an existing team. This is where you’ll enter details such as your name, target fundraising amount, and display picture. You’ll also be able to include a short writeup to tell others about yourself, or why you’ve decided to support us as a Beacon of New Hope.
Click here to sign up as a Beacon. To create a team, you’ll first have to register yourself as the team leader. After you register as a team leader, you’ll receive a team code. Share this code with whom you want to join your team. They should enter this code when they register as a Beacon and they’ll be included in your team.
No, it’s not a must! Friends, families, couples, or organisations can sign up as one profile.
Fundraising & Donations

You can do anything you want to raise money! From auctioning off their paintings to cycling across Asia and everything else in between, we’ve seen Beacons do pretty inspiring things to rally support for the homelessness cause.

No matter what you choose to do, you can share about your motivations, set a fundraising target on your personal profile. Once you’ve set your page up, you can share it with others and invite them to donate via your profile.
Here are some suggestions:
  • Ask your friends to donate instead of buying you a Christmas present.
  • Organise a Christmas cookie bake sale and ask your friends to make payment via your profile.
  • Auction off your creative works such as writing, artwork, or photos.
  • Challenge yourself to a physical activity and get your friends to support you through donations.
No, you don’t have to. You can simply share about the cause and why you’re supporting us when in conversation with others, and direct them to make a donation via your profile if they’d like to do so.
You can choose any amount within the minimum target of $100 and a maximum of $100,000.
The total amount of funds you’ve raised and the people who donated via your profile will be shown in your profile. Remember to thank those who’ve supported you!
Yes, the funds raised through each team member’s profile will count towards your team’s fundraising goal.
We encourage you to commit to the amount you pledge to raise. Don’t be discouraged if your progress seems slow! You may also make a personal donation towards your target amount as support for our cause.

When you donate to a team on their team’s profile, your donation will be shared evenly amongst all members of the team. For example, if you give $500 to a team with five members, $100 will be added towards each individual member’s fundraising goal.

Donations made to a team member's profile will not be distributed amongst other team members.

Whether you choose to make a donation to a team or team member, your total donation will be reflected in the overall amount raised by the team.

Yes, New Hope Community Services is an approved Institute of Public Character (IPC). Your donation is eligible for 250% tax deduction. This means that, for example, for every $50 you give, $125 will be deducted from your taxable income.

Please note that you need to provide your full name and NRIC/FIN for tax-deduction purposes. Tax deductions for qualifying donations will be automatically reflected in your tax assessment. Tax-deductible receipts will be sent to the email address that you provide us with.

You may make your donation via cheque.

The crossed cheque should be made payable to "New Hope Community Services" and mailed to Blk 148 Yishun Street 11 #01-123 Singapore 760148.

On the reverse side of the cheque, please indicate clearly "SOG 2023", the name of Beacon that you are supporting, as well as your Name, Address, NRIC/FIN, Contact Number, Email Address in order for us to issue a tax-deductible receipt to you.

Please note that you need to provide your full name and NRIC/FIN for tax-deduction purposes. Tax deductions for qualifying donations will be automatically reflected in your tax assessment. Tax-deductible receipts will be sent to the email address that you provide us with.

Yes! Donations made through this platform will be matched 40% by the Tote Board’s Enhanced Fundraising Programme. This means you’ll be making double the impact in supporting the displaced and disadvantaged.

You may also donate via the giving.sg platform or cheque as donations made via these platforms are eligible for 40% matching.

Donate via our giving.sg campaign page here.

To donate via cheque, please make the crossed cheque payable to New Hope Community Services and mail it to Blk 148 Yishun Street 11 #01-123, Singapore 760148.

On the reverse side of the cheque, please indicate clearly "SOG 2023", the name of Beacon that you are supporting, as well as your Name, Address, NRIC/FIN, Contact Number, Email Address in order for us to issue a tax-deductible receipt to you. "BONH 2023", as well as your name, NRIC/FIN, contact number, email address in order for us to issue a tax-deductible receipt to you.
Others
You can read our PDPA policy here.
We want to hear from you! Get in touch with us here.